Program Terms & Conditions
Welcome to The Deal Closers Playbook, a cohort-based training program delivered by Business Breakthrough Solutions, LLC. By registering for this program, you acknowledge that you have read, understand, and agree to the following terms.
1. Enrollment & Payment
- Your seat is confirmed upon receipt of tuition.
- If your organization is using the Massachusetts Workforce Training Fund Express Grant, the employer is responsible for any unpaid portion or reimbursement requirements.
- All tuition must be paid before the program start date unless otherwise agreed in writing.
2. Attendance & Participation
- This is a live virtual training program. Participants are expected to attend weekly sessions, engage in exercises, and complete assigned work.
- Sessions are recorded, but recordings do not replace participation.
- Substitutions (changing participants) must be approved prior to the second session.
3. Refund & Cancellation Policy
- 100% refund for cancellations made 30 days before the program start date.
- 50% refund for cancellations made 15 – 29 days before the start date.
- No refunds for cancellations made within 15 days of the start date or after the program has begun.
- Grant-funded participants follow the employer’s payment obligations regardless of the grant reimbursement timeline.
4. Transfer Policy
If a participant cannot finish the program due to unforeseen circumstances, they may transfer once to a future cohort within 12 months.
Transfer requests must be submitted before Week 4.
5. Intellectual Property
All materials—including slides, recordings, worksheets, templates, and playbooks—are the intellectual property of Business Breakthrough Solutions, LLC.
You may use them internally within your organization, but you may not share, sell, duplicate, post, or repurpose them for outside training or commercial use.
6. Confidentiality
Participants agree to maintain the confidentiality of:
- Other students’ business situations,
- Live discussion content,
- Client examples shared during sessions.
Recordings are for enrolled participants only and may not be shared externally.
7. Technology Requirements
Participants are responsible for:
- A stable internet connection,
- Access to Zoom,
- Ability to download course materials,
- Access to the Notion-based workbook.
8. Code of Conduct
We maintain a respectful, collaborative learning environment.
Participants agree not to engage in disruptive behavior.
Business Breakthrough Solutions, LLC reserves the right to remove any participant who violates these expectations without refund.
9. Results Disclaimer
The program teaches proven frameworks and strategies, but individual results vary based on implementation, effort, and external market conditions.
No guarantee is made regarding closing rates, revenue increases, or specific outcomes.
10. Consent to Communications (Email & SMS Opt-In)
By enrolling in this program, you expressly consent to receiving communications from:
Business Breakthrough Solutions, LLC and The Deal Closers Playbook, including:
- Program updates and reminders
- Course materials and follow-up messages
- Support and onboarding communication
- Marketing content related to future trainings, events, or services
- SMS/text reminders for sessions or important program notices (if a mobile number is provided)
You may opt out of marketing emails or SMS at any time by using the unsubscribe link or replying STOP, but essential program communications cannot be opted out of while you are an active participant.
11. Contact Information
If you have questions about these terms, please contact:
Business Breakthrough Solutions, LLC
Email: info@bizbreakthru.com
Website: https://bizbreakthru.com
